FACTORY DIRECT SPA COVERS, as manufacturer,warrants this spa cover to be
free of defects in materials and workmanship for five (5) years from the
date of purchase by the original user, providing all terms of this warranty
are met.
Defects in materials and workmanship occurring within five years of original
date of purchase will be repaired or replaced, at the option of Factory
Direct without charge. (All costs of removal and reinstallation are at
purchasers expense.)
THE WARRANTY obligations of FACTORY DIRECT SPA COVERS shall be limited to
repair or replacement of the product. It shall not be liable or responsible
under any circumstances or in any amount for consequential or incidental
damage or for injury or damages to persons or property using or used in
connection with the Product or for loss of profits or other costs or
expenses of any kind or character. There is no warranties or representations
by FACTORY DIRECT SPA COVERS other than set forth herein, either expressed
or implied, and no person, firm or corporation is authorized to make any
representation or incur any obligation in the name or on behalf of FACTORY
DIRECT SPA COVERS except as stated herein.
FREIGHT to and from FACTORY DIRECT SPA COVERS to be paid by purchaser.
THIS WARRANTY APPLIES only during normal use and care and is absolutely VOID
if the Product is misused, neglected, or damaged after delivery to the
original purchaser or if it has been repaired or altered by someone other
than FACTORY DIRECT SPA COVERS, or it has been used for any purpose other
than a spa cover.
This warranty does not include damage incurred as outlined below:
1. FOAM INSERTS AND STEEL CHANNELS ARE NOT WARRANTED AGAINST BREAKAGE.
2. Misuse, abuse, negligence, or alterations.
3. Normal fading and minor deterioration of exterior surfaces.
4. Failure to provide reasonable and periodic maintenance.
5. Direct exposure to any chemical or abrasive materials.
6. Defects caused by a component, or part that is not part of the cover.
7. Accidents, such as but not limited to, snow, strong wind, hail, tornado,
hurricane, falling objects or any or other acts of God.
Factory Direct Spa Covers will repair, or replace at their option, ONLY
originally purchased Heavy Duty, Two-pound density foam core inserts that
have become saturated with moisture for a period of 5 years from date of
purchase. Customer is responsible for ALL freight and handling charges. This
warranty applies to the ORIGINAL PURCHASER ONLY. Proof of purchase will be
required. Commecial applications, oversized covers (covers that exceed 96² x
96²), and covers manufactured w/custom cut-outs and/or recesses are
excluded.
Freight on any merchandise for warranty, both to and from Factory Direct Spa
Covers, is to be paid by the purchaser. All repairs or replacements shall be
F.O.B. manufacturer¹s plant.
Please notify Factory Direct Spa Covers IMMEDIATELY upon discovery of any
defect.
PROOF OF PURCHASE MUST ACCOMPANY ANY WARRANTY REQUEST.
The following are care and maintenance suggestions:
1. It is recommended that you clean your cover monthly using mild soap and
water. After drying it is recommended that you condition the cover with our
private label.
2. Avoid exposing cover to excessive chemicals. Remove cover when adding
chemicals and keep off until normal chemical levels are reached.
3. Avoid scraping the cover on abrasive surfaces.
4. All water must be kept from accumulating or puddling on the cover. After
heavy rains and/or snow sweep off excessive water.
5. Avoid jerking or pulling cover or handles (Especially when vinyl is
softened by heat) to prevent threads from tearing the vinyl.
6. Keep people and pets off the spa cover at all times. Your spa cover is an
INSULATING spa cover, not a SAFETY COVER. A person or pet could crack and/or
damage the foam inserts. ( Even though the heavy duty spa cover supports
200LB STANDING WEIGHT, a person or pet could easily crack the foam by jumping
on it.)
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